Case study articles from Flex

How Forme Helps Customers Improve Posture & Prevent Pain With Flex

How Forme Helps Customers Improve Posture & Prevent Pain With Flex

Forme partnered with Flex to help customers recognize its posture-correcting apparel as a health solution and easily use HSA/FSA funds. Since launch, Forme has seen 18–20% higher AOV on Flex orders and over 1,000 repeat purchases.

Alex Lawton
Alex Lawton
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How Kindred Bravely Helps Moms Save on Nursing & Maternity Essentials with Flex

How Kindred Bravely Helps Moms Save on Nursing & Maternity Essentials with Flex

Kindred Bravely partnered with Flex to make their nursing and maternity essentials more accessible by enabling moms to pay with HSA/FSA funds directly at checkout. Since launch, the brand has processed 5,500+ Flex orders with a 23% higher AOV, helping thousands of moms save money on the products they need most.

Alex Lawton
Alex Lawton
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More Articles

How Chilipad by Sleepme Improved Click Through Rates by 8.3%

How Chilipad by Sleepme Improved Click Through Rates by 8.3%

Chilipad by Sleepme, a leader in sleep technology, wanted to make their premium cooling sleep systems more accessible to customers using pre-tax health benefits. By integrating Flex, they added HSA/FSA payments directly at checkout and launched an omnichannel campaign using Flex’s marketing guides—helping convert interest into action.

Alex Lawton
Alex Lawton
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How Airdog improved their conversion rate by 20% integrating Flex

How Airdog improved their conversion rate by 20% integrating Flex

Within the first two months of launching Flex, Airdog saw a 20% lift in overall conversion rates, directly addressing the sales barrier that had been limiting growth. In addition, Average Order Value (AOV) increased by 10%, as customers were able to invest in higher-end models. Payments through Flex ultimately made up 10-15% of Airdog’s revenue.

Paul Hughes
Paul Hughes
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How Nanobébé Helps Parents Easily Use Their HSA/FSA Funds with Flex

How Nanobébé Helps Parents Easily Use Their HSA/FSA Funds with Flex

Nanobébé integrated Flex to offer parents a seamless way to use their HSA and FSA dollars directly at checkout, reducing friction and boosting customer confidence. After announcing the feature, their email achieved a 42% open rate and drove orders with an average order value 60% higher than their site’s typical AOV.

Sam O'Keefe
Sam O'Keefe
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